B
74

US Water Score: B

Jacksonville, NC 28541

Onslow County · Population served: 156,755 · Data updated July 2026

Service-area evidence: EPA service-area records associate the listed system with this ZIP. Boundaries may still overlap or change.

Water Systems Serving This Area

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ONSLOW WTR AND SEWER AUTHORITY
Groundwater · Pop. 156,755
PWSID: NC0467035
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JACKSONVILLE CITY OF
Groundwater · Pop. 49,093
PWSID: NC0467010
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CITY OF JACKSONVILLE - SPRINGFIELD APTS
Groundwater · Pop. 385
PWSID: NC7067007

Contaminants Detected

ContaminantDetected LevelEPA MCLHealth GuidelineStatus
Lead
0.0
15 ppb 1 ppb Passed

Violation History (Last 5 Years)

11Total (5yr)
3Health-Based
2Major

Water Quality Summary

Understanding Your Water in Jacksonville

Tap water quality in Jacksonville, North Carolina (28541) receives an overall grade of B (Moderate-low record-based concern) with a score of 74 out of 100, based on analysis of EPA compliance data, contaminant testing, and violation history. This is 16 points below the North Carolina state average of 90. The area is served by 3 water systems providing water to approximately 156,755 people, using groundwater sources. Over the past 5 years, water systems here have accumulated 11 violations, including 3 health-based violations.

Your Score 74/100 B
vs State 16 pts below North Carolina avg (90)
vs National 1 pts below national avg (75)

What a Grade B Means

A score of 74/100 means Jacksonville, NC performs well in the US Water Score model, with only minor system-level concerns. Residents should still review their utility's Consumer Confidence Report for official compliance information and household-specific context.

Groundwater: drawn from underground aquifers via wells

Health Information

What These Contaminants Mean for You

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Lead in Your Water

Lead is a toxic metal that can leach from aging pipes and plumbing fixtures.

Health Effects

Even low levels of lead exposure can cause developmental delays in children, kidney damage, and cardiovascular effects in adults. The EPA action level is 15 ppb, but health experts recommend no safe level of lead in drinking water.

Common Sources

Lead enters water primarily through corrosion of lead service lines, lead solder, and brass fixtures — especially in homes built before 1986.

What You Can Do

If lead is detected above 1 ppb, consider using a certified lead-removal filter (NSF/ANSI 53) for drinking and cooking water. Run cold water for 30 seconds before use if water has been sitting in pipes.

Common Questions

Frequently Asked Questions

Based on public water-system records, Jacksonville, North Carolina receives an internal US Water Score grade of B (Moderate-low record-based concern) with a score of 74/100. This indicates relatively few system-level concerns in our model, but it is not an EPA safety rating and does not guarantee tap conditions inside individual homes.

ZIP code 28541 is served by 3 water systems using groundwater sources, providing water to approximately 156,755 people. Groundwater is naturally filtered through rock and soil, often requiring less treatment. However, it can be vulnerable to contamination from underground sources like naturally occurring arsenic, nitrates from agriculture, or PFAS from industrial sites.

Lead levels in Jacksonville, North Carolina are 0.0 ppb, which is at or below the health guideline of 1 ppb. This is a positive result, though periodic testing is still recommended.

No PFAS ("forever chemicals") were detected in water systems serving Jacksonville, North Carolina during the most recent EPA monitoring period (UCMR5). However, not all water systems have been tested for all PFAS compounds, and new contamination can occur over time.

Water systems serving Jacksonville, North Carolina have received 11 violations in the last 5 years, including 3 health-based violations. Violations can range from paperwork issues (monitoring & reporting) to serious health-based violations where contaminant levels exceeded safe limits. Review the violation details above for specifics.

Water in Jacksonville, North Carolina shows no major contaminant concerns based on available data. A basic carbon filter can improve taste and reduce chlorine. For extra peace of mind, an NSF-certified pitcher filter or faucet-mount filter provides an affordable layer of protection.

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